Q: Is Parkopia affiliated with Walt Disney Company, Universal Destinations and Experiences, or any other Theme Park?
A: No, Parkopia has no affiliation or business relationship with the Walt Disney Company, Universal Destinations and Experiences, or any other Theme Park organization.
Q: Do I still need Disney World Genie+ or Individual Lightning Lane if I use Parkopia NAVI?
A: The decision to purchase Disney's Genie+ or Individual Lightning Lane is a personal choice. Parkopia NAVI does not replace these paid services nor does Parkopia NAVI help you circumvent Genie+ or Individual Lightning Lane. However, Parkopia NAVI can help you maximize your purchase by offering suggestions on what attractions to book and when. Parkopia recommends Genie+ and Individual Lightning Lanes, as well as Universal Express, believing they are worth the cost.
Q: Does Parkopia NAVI replace Disney or Universal Apps?
A: No, The Parkopia app is not a replacement for the Disney, Universal, or any other Theme Park owned apps. Parkopia NAVI works hand-in-hand with these apps to help you make in park decisions easier. You will still use Disney World App to purchase Lightning Lane or Genie+.
Q: How do I use the Simulator?
A: The Parkopia app allows you to simulate being in a park, like Disney's Magic Kingdom or Universal's Islands of Adventure. To enable the simulator follow these steps:
1. Select the hamburger menu in the footer of the app
2. On the menu page, near the middle, you will see a link for Simulate, click on the link
3. The Simulator panel will open
4. Select the park you want to simulate being in
5. Toggle the switch to start the simulator
6. Select the Home box to go back to the home page where NAVI will start showing you are in a park and load the NAVI recommendations.
Done
Q: How do I subscribe? I don't see an option on the website.
A: Subscriptions are purchased through the individual apps using the app store subscription feature. After downloading and installing Parkopia on your mobile device, you will be presented with a subscription page. On this page you can select the subscription you want.
Q: Can I cancel my subscription?
A: Yes, you can cancel your subscription at any time. If your subscription was purchased through the Apple App Store, please refer to the following directions to cancel your subscription.
1. Open settings on your iPhone
2. Click on your Name to open your Apple ID page
3. Click on Subscriptions
4. Locate and select the Parkopia subscription
5. Click on Cancel Subscription
Done